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ADC Remote Service Contract
By maximizing the benefits of technology; daily, weekly and monthly IT support tasks can be automated and scheduled to ensure all tasks are completed and reported consistently without fail. As the tasks run, valuable data is gathered to spot trends and patterns which can be used to plan system changes or enhancements. This reduces or eliminates any impact on the business. Communication and consistency are the cornerstones of the ADC 360 Remote Service contracts. Communication is the key to putting in the right preventive measure to prevent downtime and consistency creates reliability which results in predictable costs. How many times have you received a bill that you couldn't understand or begin to determine if it was justified? We keep you informed by providing regular communication and executive reports covering the overall health of your computer network and the results of our services. All communication and issues associated with your users and systems is tracked, reported and retained for analytical, historical and audit purposes. Our goal is to serve as your technology partner with a focus on providing solutions and support that is right for your business.   ADC 360 Remote Services - adds advanced server and network support, advanced security measures for dealing with malicious threats, establishes baseline policies, asset tracking and changes, software rollout, upgrades, and overall health of the network. ADC 360 Remote Services Take a look at whats included: Unlimited Remote Support Application Support Virus and Malware Removal with Webroot SecureAnywhere User Account Administration Online Case Management Desktop Optimization, Updating, and Monitoring Advanced Event Log Monitoring Log File Maintenance Optional Server Monitoring and Maintenance Emergency Services Afterhours (Additonal Charges Apply)